Last updated 2nd July 2021
These are the terms and conditions which apply to your subscription to publications (both free and paid, online and hard copy) conference and seminar bookings, the purchase of conference and seminar materials and your use of websites, including the discussion groups and other public forums (the “Services”) provided by Markpro Trading LTD.
Markpro Trading LTD
Markpro Trading LTD is registered in England and Wales Company No 12484165. VAT No GB 354 5376 83. Registered office: Markpro Trading Ltd, 71-75 Shelton Street, Covent Garden, London, United Kingdom WC2H 9JQ
We Welcome Contact
We positively encourage emails about our products and services. If you have a general query please contact our customer services department at email@example.com.
Paid for Services
Special Offers and Trials
All prices quoted are inclusive of applicable taxes and delivery costs.
Trials and special first year price offers are only available to those who have not previously subscribed and are limited to one subscription per household.
Direct Debit and Continuous Credit Card payment renewals
If you pay for your subscription by direct debit or continuous credit card, your subscription will continue automatically until you cancel it. By opting to subscribe in this way, you are agreeing that your subscription will renew automatically each year at the rate then in effect (less any discount which might apply).
We will notify you in advance of any change to your subscription price. If you wish to cancel, you may do so at any time.
Subscription products – We offer a trial period for our own subscription products. If you are not completely satisfied with your product, you can cancel your subscription during this period and no payment will be taken from you. After the trial period we do not offer pro-rata refunds. Please make sure you understand this before purchasing.
You may cancel orders for one-off reports at any time before we email the report or links to you (in which case we will refund in full any payment taken from you), however we do not offer a refund on all reports after that email has been sent. Please check the order form for details.
Any refund will be processed within 14 days of your request to cancel the subscription.
Purchases at or following free seminars – We offer full refunds on products or paid for seminars purchased at or following free seminars run by us. The refund period runs for 14 days from the date on which we send you confirmation of your order.
Other companies’ products – From time to time we promote other companies’ products. Whilst we encourage our partner companies to offer as generous a refund policy as we do, their refund policy may differ, so please ensure you check their refund policy before ordering.
Confirmation of Your Order
If you order one of our own Services, within two working days of your order you will be sent an email which confirms receipt of your order. It will not contain the payment details provided by you.
In the event of any non-authorisation of your card, a customer services representative will contact you by telephone (if you have supplied your number) or by email, to check the details you have supplied, and re-try the authorisation process. Again, if we contact you by email, the email will not contain any payment details.
If you wish to have access to subscriber-only services and unrestricted access to the subscriber-only content of the website, you will need to subscribe with us. When you subscribe you will be required to provide certain personal information. That information must be true, accurate, correct and complete, and you must notify us immediately of any changes to that information. If you post comments you will be required to provide us with your email address.
You agree that you will not impersonate any other person or entity or use a false name or a name that you are not authorised to use. You also agree not to disclose your password or user name to any other person, or allow your password or user name to be used by any other person to access the Services.
We reserve the right to decline any application from you to subscribe as a user of the Services. If you are accepted you will be able to choose a user name and password. If you are allowed to select a user name, we reserve the right to modify it or provide you with a user name of our choice if, in our sole opinion, such user name infringes or violates the rights of any person or third party or is defamatory, offensive or is in any other way improper or inappropriate.
We reserve the right to terminate your access to the Services (including subscription services) if any information you provide is untrue, inaccurate, out-of-date or incomplete, or if we believe that you have breached these terms and conditions.
Ending a subscription
We are entitled to terminate your paid or unpaid subscriptions at any time without notice. Provided you have not breached these terms and conditions, if we terminate a paid subscription we will refund the unused portion of your subscription fee.
Conferences and Seminars
Refund terms and conditions are as set out in the on-line booking form.
Speakers at conferences and seminars may discuss the merits of buying and selling particular investments. Any advice given is non-personal in nature and no assessment of suitability for individuals will be made.
Photos may be taken and audio recordings may be made at our conferences. By attending the conference or seminar you consent to being photographed and to the recording of any questions or comments you make. You grant to Market Prospectors LTD the right to use and publish your image and voice and anything you say at the conference or seminar, which may be edited without further consent. You also waive any moral rights you might have in any recorded statement and accept that no compensation is given for the recording and any further use.
If you have questions, but would prefer not to appear on the audio, please save your questions for the breaks between sessions which will not be recorded.
Advertising in free emails
We fund our free emails (Market Prospectors, Bet Chat) by taking advertising. There may be small ads in each free email, and then two or three times a week we will send you separate promotional emails, which will contain advertisements from us or from other companies.
By subscribing to any of our free emails, you are consenting to receive these promotions. We cannot send you a free email alone without the promotional emails.
Marketing using unsolicited email messages
We only send emails promoting Markpro Trading LTD or its products to those who have agreed to receive such messages. We prohibit any advertising of Markpro Trading LTD or its products using unsolicited emails.
Copyright in all information, text and images featured on this site and in the Services, is owned by or licensed to Markpro Trading LTD. Provided that you acknowledge Markpro Trading LTD as the source of the information, you are entitled to save or download one copy of any of the information on this site for the purposes of reference, but you are not entitled to make any further copies of that work.
With any saving or otherwise copying from this website the terms and conditions for use shall be deemed to have been accepted. All property rights shall remain with Markpro Trading LTD. You may not reproduce (in whole or in part), transmit (by electronic means or otherwise), modify, link into or use for any public or commercial purpose this website without the prior written permission of Markpro Trading LTD.
Reliance on content
Information in our unregulated Services is for general information only and is not intended to be relied upon by users in making (or not making) specific investment decisions. We try to ensure that the content of our Services is up to date and accurate, but we do not guarantee the accuracy and currency of the information.
The information and opinions expressed do not necessarily reflect the views of every contributor to Markpro Trading LTD. We acknowledge differences in opinion and welcome the exchange of different viewpoints.
We do everything in our power to ensure that our websites are fully operational and available to you at all times. However, in order to make sure they are up to date and offering you the best service, on rare occasions access may be interrupted or restricted to allow for maintenance or the introduction of new facilities and services.
Links to sites that may interest you
We may provide links to other websites owned by Markpro Trading LTD or associated companies. We may also provide links to third party sites. Some of these links may generate revenue for us at the time are clicked on or if someone subsequently uses the services of that third party. All links are provided because we think they may be of interest to you. We do not endorse or recommend any third party sites, and our editorial is not influenced by the fact that a link may or may not generate revenues.
Publishing your views on our websites
Markpro Trading LTD may provide websites which contain discussion groups, bulletin boards and other public areas which allow users to publish their views (the “Public Areas”). If you wish to post messages to the Public Areas you may only do so in accordance with these terms and conditions.